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Archive - Page #2

ML&S Store ¦ Customer Comments ¦ Archive - Page #2

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David Proctor - France
Many thanks for the rapid delivery of the two dummy loads and coax patch cords. Fantastic service! Many thanks, David.

Jeff Brown
Received the new SBS-1mk11 this morning. Working lovely. Many thanks, Cheers Jeff Brown

Darren Pendergast G7KVO
Just a quick one to say THANK YOU for the prompt service RE: LDG 200 Pro. I have to say it is a pleasure dealing with a company which not only is VERY Professional, but has Excellent Customer Care and staff which is very helpful and not full of crap! Darren Pendergast (G7KVO)

Neil Carr G0JHC

Dear Sir,

Recently I experienced one of those horrid intermittent faults on my Yaesu radio. I looked around the ads in Radcom in order to determine where I might send it for repair (After my local emporium in the north shut down last year). It was re-assuring to discover Engineers available at the end of the phone willing to discuss detail and sales staff keen to call and keep the customer up to date.

May I take this opportunity to thank Martin Lynch & Sons, and in particular Chris for the quick and very good value for money service I recently received when my radio needed servicing. Its good to know when things do go wrong (even out of warranty) there are people out there who can quickly help.

Neil Carr G0JHC

C Robins and Kez Robins
Thank you so so much for posting the radio so quickly, it arrived perfectly, Dad was out! We are so thankful and as of yet it remains a surprise for him! No worries about the price thing, it was nice of you to offer a lower price! Thank you from both of us. Kez.

Guy Carter, 2E0GDC

I am writing to you to thank you for supplying good products and advice.

When I visited your showroom to obtain a ATU for use with a long wire and my previously purchased Yaesu FT-857 you recommended a FC-40 that you had in stock.

I set up a 68ft long wire in the garden (bent into a L shape to fit it in) and was pleased to find it tuned most bands. My first contact was in Pembrokeshire using 20W. Adding a counterpoise allows the FC-40 to tune all bands from 80 to 20.

I am now looking forward to working many G stations.

73s; Guy Carter, 2E0GDC.

Mr. Jones

Just to say thank you to Chris at ML&S for the prompt service after placing a order for a Yaesu FT-60E plus a few other items, placed the order by phone at 11.45 am on a Monday and the goods turned up at my address by post on Tuesday morning at 9am, well packed ect.

I'm very pleased with the service and would recommend them to anyone thinking of placing a order.. as for the Yaesu FT-60E its a great handheld.

Thank you from Mr. Jones in Wigan.

Alan Ralph G8XLH

Dear Sirs,

May I thank you for the excellent service you offered in supplying the Icom IC-703 this week. Although I understand that there are limited stocks, your organisation was very helpful and ture to your word in setting expectation with regards to the delivery date, and I am pleased to report it arrived today.

Just for your records here is the timeline of events:-

Monday 16th October enquired about purchasing the Icom IC-703 and was told that you would be getting a delivery from Icom on Wednesday 25th October.

Thursday 26th October you phoned to say the unit was being dispatched and have me the option of having it sent to my works QTH. (Very useful, rather than trying re-arrange delivery or travel to courier's depot to collect it).

Friday 27th October at 10:30am the rig arrived at the works QTH.

This has been very timely as I have a few travel opportunities where I would like to use the rig portable and mobile. Also in mid-November I will be teaching a Foundation Course at the Peterborough & District ARC and it will be nice to show the students a modern QPR rig which is quite unique with its built-in ATU and DSP supplied as standard.

Regards, Alan; G6XLH.

Dom G0ASR

I just wanted to drop you an email to say how pleased I am with your great service. I recently purchased from you a Yaesu FT-1000MP which is exactly how you described and a fantastic radio. I had also over paid you to which you quickly sent me a cheque. It's a pity that a lot of other business's are not as spot on as you guys and it's such a breath of fresh air to come across an excellent company with fantastic customer service like yours ....WELL DONE and once again ....MANY THANKS!

Regards,
Dom (M0ASR / 2E0CIA).

Craig M3HBI

Hi ML&S

I also forgot to mention one small thing!

Thank you for your hospitality when Tim M3SDE / Darran M1DAZ bought their new FT-2000's. I am sure they will be happy and also thanks for helping me choose the HEIL headset, I don't know how I have lived without it LOL!!
Drive's the IC7000 lovely, also the coffee was great. It's always a pleasure to come down to you lot and play with all the gear on show and get feedback from the staff. All fingers crossed that an FTdx9000 will be heading this way very soon if plans go well here!!

Cheers Craig (M3HBI)

Kev 2E0KBX
Hi ML&S, Just a quick note to thank Chris Taylor & staff for dealing with me in a very welcome manner, my new TS2000 LE is superb, thanks again. Best Regards, Kev.

Robert M0GRI

Thanks Rob,

For all of the first class information you have given and the advice of equipment. Every order I have placed, it has arrived here promptly and safely. I would like to say thank you for all the advice you have given me on the LDG Z-11 Pro. My first thoughts where that it was going to be the same as the old LDG Z-11, but this is not so. The tuner has been improved, it tunes every that I have put on it! The tuner response time is so quick; it will even tune up my Miracle Whip! This is an amazing ATU, thanks again for everything.

I feel that shopping with ML&S is like talking to a member of my family, not a sales person. To this end, I intend to carry on shopping Martin Lynch & Sons.

PS. Thank you for all of the staff, they are all a credit to you Martin

73 Robert M0GRI

John Sewell
I would just like to say thank you for the friendly, patient attention I received on my visit to your store. This is not the first time I have received good service from you, it was the same for me at Ealing. I will be pleased to recommend ML&S to my friends. Regards John Sewell.

Ronald Pincho ZB3B (GIBRALTER)

Hi All at Martin Lynch, & Sons, Once again I must congratulate, & praise your services, & also the Royal Mail Services.

By this Monday morning, Joe ( ZB3D ), & myself, were at the parcel post office to pick up the Icom IC-7400 package deal, which was despatched from the UK, I believe it must have been midday Friday soon after the radio was ordered by phone.

The radio is now sitting in Joe's shack, with it's matching speaker, & SM- 20 base microphone, & already tested. What a wonderful package deal.

On behalf of Joe ( ZB3D ), & myself , two very satisfied customers, Many thanks, & best regards, 73's.

Ronald Pincho. ( ZB3B )

Philip G0KMP
Dear Chris. Just to let you know my order arrived safely yesterday (2 Oct), and to thank you for your speedy, prompt attention. Whilst up and running on air, it will now take me some time to fully digest the finer points of the instruction manual!! A pleasure to do business with you and I hope to do so again. Regards Philip Aungiers G0KMP

Eduardo - F/PU2VGA
Dear Martin and team. It was a great pleasure for me and my friend to be at your premises last Saturday. We were impressed with your kindness and your facilities. We will certainly do business again and will promote as we can the name of ML&S in France. Best regards, Eduardo - F/PU2VGA

Michael G7VJR
Hi guys Just a quick thank you for the open day on Saturday. I thought you put on a great show. This was my first visit to your shop. Lots of fun to try all the rigs, and a really great feeling to get an FT-2000MP, too. Ta for the coffee. :-) 73 Michael G7VJR

John 2E0JWW
Many thanks to Rob for the info on the MyDEL CG-3000. Purchased one, delivered next morning and up and running within 1hour. Results WOW! Never heard or worked so many stations and all on 45ft of wire. Superb product, thanks ML&S.

Peter Motler
Dear Sir, SBS-1 & Icom IC-PCR 2500 received this morning.Thanks for the excellent service. Peter Motler

Simon Thomas
Many thanks for the radio. Arrived 11:10 next morning. Another example of the fast and eficient service from ML&S. Thanks again. Simon Thomas

Graham G3VIP
Hi ML&S Received items OK and all appear to be working, though not had chance to try IC-7000 on transmit. Excellent receiver. Thank you for the prompt service, ordered Wed midday, delivered Thurs. 73's Graham G3VIP.

Stan GW3GA

Hello, Sales of Martin Lynch & Sons

Reference purchase Date 18/09/2006 - No. 050605 JW- MyDEL CG-3000 - Del Auto ATU 200

Briefly, I wish to thank you for the immediate assistance, plus next day delivery and to mention, I’m finding the Auto Tuner excellent with arm chair performance according to specification, giving low average all band SWR’s of-1.2/1.5 similar to my rather bulky Hi-Q - home brew effort, requiring constant inconvenient attention.

The exterior appearance and fixing facilities gives an impression of professional design and construction. Good Value. Yours 73, Stan Holmes GW3GA

Ken Brooks G3XSJ

FAO Martin (& team,)

As you know I had been thinking about an FT817 for a few months, and took the plunge when I ordered my FT817 from you on Monday afternoon. I was surprised and delighted that it was delivered to my desk at work by 9.30am the following morning. Unfortunately I had to wait until I got home to have a play with it and even then I had to charge the battery first !

The first contact on this little set was on 80m CW and I got straight through to southern France, all on internal battery power. It is a remarkable package and I have only just touched upon its capabilities. Getting used to the menu system takes time and perhaps something like a single sheet laminated menu card would have been useful or even a CD with all the details, as supplied with my digital camera that cost half as much.

Still, I am very pleased indeed with this set and look forward to amazing a few more stations when I reveal to them the power I am using !

Thanks again for the excellent service, my first purchase from you. Kind regards, Ken Brooks G3XSJ

D Brewer
Dear Sirs, I would like to thank you on your very prompt dispatch of my order which was received on 22/09/06 and is very satisfactory for my needs. Regards Mr D Brewer

Ken MM0KCD
My TS-870S arrived this afternoon, Friday 15th. My thanks to Robert for dealing with my purchase, he said it was in first class condition and he was right! I am happy to pass on my experience of dealing with your company to local amateurs. Thanks again, Ken, MM0KCD.

Filip Verbiese
Hello, this morning I received the packet with the leather cases I ordered. Thanks for the excellent service! Filip Verbiese, Belgium.

Jan Støkkebo
Thank you very much - it is all OK - delevery arrived in Oslo today! Very good service! Jan Støkkebo

Ken MM0KCD
Many thanks for my Palstar tuner which arrived today,and for the excellent service. Look forward to doing business with you again. Best 73's Ken MM0KCD

Ron G3XOV

Hello Martin,

Just a quick note (cos I've got a new rig to play with!) to thank you for the Icom IC-756 Pro III. It arrived as promised at 10:30 this morning and I've got a flask of tea and sandwiches in the shack so I can play to my heart's content without bothering to stop for meals! Seriously, a pleasure to do business with such a great outfit - a big difference from the company I've dealt with in the past. You have my future business as needs dictate.

Kind Regards, Ron G3XOV

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Martin Lynch & Sons Ltd . Outline House . 73 Guildford Street . Chertsey . Surrey . KT16 9AS
Opening Hours: Monday to Friday - 9:00 to 5:30, Saturday - 9:30 to 5:00 Tel: +44 (0)845 2300 599 Fax: +44 (0) 1932 567 222 Email: